NVMS

Posted on June 19, 2017 by NVMS

How to Apply Nonverbal Techniques in Mediation: Clearing Hurdles

The information and techniques in this article are from Barbara Madonik’s book, “I hear what you say, but what are you telling me?” (pg. 64-69) Wiley, Oct. 6, 2001. Knowing how to circumvent obstacles to the mediation process is one of the secrets to a great mediators’ success. Often, parties involved in conflict have habitual response patterns which they bring with them to mediation.  The following techniques are tools that can be used to move the conversation forward and overcome barriers resulting from past miscommunication: As if This technique requires a little… Read More